FastCall Flights LLC ("FastCall Flights," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. It applies to this website (fastcallflights.com) and to phone calls made to our toll-free number.
1. Information we do not collect
This website does not include contact forms, booking forms, account signups, newsletter signups, payment processing, or any other input field through which you submit personal information to us. We do not run advertising pixels (such as Meta Pixel), analytics tools (such as Google Analytics), session-replay tools, or remarketing tags on this site.
2. Information we collect automatically
Like most websites, our web server logs basic technical information when you visit a page. These logs may include:
- Your IP address
- The date and time of the request
- The page or file requested
- The HTTP referrer (the page you came from, if any)
- Basic device information from your browser's user-agent string (browser, operating system)
We use these logs only to keep the site operating, diagnose problems, and protect against abuse. We do not use them to build advertising profiles or sell to third parties.
3. Information collected when you call us
When you dial our toll-free number, our telephone carrier and call-routing provider receive standard call metadata: your caller ID (the number you are calling from), the date and time of the call, and the length of the call. A FastCall Flights representative may also briefly note the basics of your trip request (destinations, dates, number of travelers) so that we can route your call to the right partner agency.
Phone calls to FastCall Flights may be recorded for quality and training purposes. If your call is being recorded, you will be notified at the start of the call.
4. Transfer of your call to a partner agency
The core of our service is connecting you with an independent third-party travel agency that can help with your trip. When we transfer your call:
- Your caller ID is visible to the receiving partner agency.
- The trip details you shared with our representative may be passed to the partner agency so they don't ask you the same questions twice.
- Once your call is connected, the partner agency — not FastCall Flights — becomes responsible for handling your information under its own privacy policy.
You should review the privacy practices of the partner agency directly. We do not control how they collect or use your information after the connection.
5. Cookies
This website does not set any cookies for advertising, analytics, or tracking purposes. The only cookies that may appear are standard, technical cookies used by the web hosting provider to deliver the site (for example, load balancing or basic security). These do not identify you personally.
6. How we use information
Any information we collect is used only to:
- Operate the website and the call line
- Route your call to a suitable partner agency
- Maintain quality and respond to customer service issues
- Protect against fraud, abuse, and security threats
- Comply with legal obligations
7. Sharing of information
We do not sell, rent, or trade personal information. We share information only:
- With partner travel agencies when we route your call, as described above.
- With service providers who help us run the site and phone line (such as web hosting and telecom providers), under contracts that require them to protect your information.
- If required by law, such as in response to a valid subpoena, court order, or other legal process.
8. Data retention
Web-server logs are typically retained for a short period (generally 30–90 days) and then automatically deleted. Call records and recordings are retained no longer than necessary for quality, training, and legal purposes, and are deleted thereafter.
9. Your choices
Because we do not maintain user accounts and we do not collect names, email addresses, or payment information through this website, there is typically nothing for us to delete on request. If you have questions or want to exercise any rights you may have under applicable law, you can contact us at the email below.
10. Children
This website and service are not directed to children under 13, and we do not knowingly collect information from them.
11. Security
We use reasonable administrative, technical, and physical safeguards designed to protect the limited information we handle. No system is perfectly secure, however, and we cannot guarantee absolute security.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site or call line after a change constitutes acceptance of the updated policy.
13. Contact us
If you have questions about this Privacy Policy or our practices, contact us at:
FastCall Flights LLC
Phone: +1 (888) 217-2590
Texas, United States